Inspector Scheduler

Employment Resource Center, Inc.

Brainerd , Minnesota

POSITION OBJECTIVE:

The watercraft inspector scheduler is accountable for the scheduling and quality control of work performed by DNR trained Level I & Level II boat inspectors in collaboration with employment agency staff, county staff, lake associations, and external state agencies. The position schedules assigned staff to ensure achievement of service and performance objectives.

The watercraft inspector scheduler will also be assigned accountability for the administration of workforce management systems including time and attendance systems and other workforce reporting requirements.

The watercraft inspector scheduler will have frequent contact with customers and department staff serving as a resource on a wide range of watercraft inspection matters. Work will require customer responsiveness, excellent communication skills, resourcefulness, sound critical thinking and problem solving skills, project coordination, and data management.

ESSENTIAL DUTIES AND RESPONSIBILITY:
The following duties and responsibilities are representative of the type of work performed. The watercraft inspector scheduler may perform all or a portion of the duties listed contingent of department staffing levels and initiatives.

Program Administration:

  • Prepares and plans equipment to ensure effective and efficient program implementation.
  • Communicate department policies and standard operating procedures to assigned staff and assist with associated training to ensure compliance.
  • Monitor absences, arrivals, and departures to ensure staff reliability and appropriate allocation of staffing resources to achieve program performance objectives.
  • Install and maintain County provided boat counters at 26 public boat accesses to monitor traffic.

Workgroup Leadership:

  • Assists with training and guidance to AIS inspectors; assigns and tracks work, audits work activity,
    redirects staff as needed to ensure service and quality targets are achieved.
  • Serve as key resource and subject matter expert for assigned team, providing advice and assistance on work processes, techniques, best practices and resources to help ensure successful performance.
  • Word Processing: Complete various forms of correspondence and materials as assigned including composition, formatting, proofing and editing to ensure the creation of professional and accurate documents and materials.
  • Reporting: Complete various reports including databases, spreadsheets, data entry, data analysis and summary reports as assigned.
  • Records Management: Develop and maintain filing, retention and retrieval systems including electronic media, scan data and hard files in a manner that ensures effective retention and retrieval of all assigned materials.
  • Other: Perform all other related duties as assigned in a professional and effective manner.

MINIMUM QUALIFICATIONS:

  • High School diploma or equivalent
  • 2 years of post-secondary education in a natural resources or closely related field and 1 years of related work experience of a similar nature and score of responsibility OR equivalent knowledge gained through a combination of education and/or experience.
  • Valid state issued driver’s license and vehicle that can be used to conduct job duties
  • Knowledge of and ability to effectively operate computer applications
  • Level I & Level II Watercraft Inspection Training (DNR provided) or ability to obtain within 3 months of hire

DESIRABLE QUALIFICATIONS:

  • Ability to manage and measure work and evaluate outcomes.
  • Ability to create an engaged and inspired workforce, maximize staff capability and performance.
  • Knowledge of federal and state statutes, rules and policies applicable to aquatic invasive species, employment and safety.
  • Knowledge of and ability to interpret and apply organizational and departmental policies and procedures.
  • Knowledge of and ability to access, engage, utilize and maximize community and programmatic resources, service programs and related services.
  • Skill in communicating in written and verbal form including: reports, manuals and general
    correspondence.
  • Ability to collect and organize for use in performance reporting, programmatic evaluation, customer service and outcome related assessments.
  • Prior watercraft inspection experience

TEAM MEMBER COMPETENCIES:

  • Thinking Competency: Make sound decisions, support strategy, engage in innovation, demonstrate awareness, meet customer needs and use organizational data.
  • People Competency: Demonstrate commitment, support change, develop individuals, value diverse organizations, relate well to others and maintain communication.
  • Personal Competency: Demonstrate ethical behavior, act courageously, demonstrate resilience and pursue self-development.
  • Results Competency: Plan own work, work effectively and efficiently, contribute to program/service quality and support a high performance culture.

WORK ENVIRONMENT/PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: Light to medium physical activities requiring climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, near and far acuity, depth perception, and color vision. The employee must occasionally lift and or move up to 50 pounds. Mental Functions: Comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating and interpersonal skills/behaviors.

Environment & Physical Surrounds: Work in the field will include exposure to weather and wet conditions as well as inside work in an office setting.

HOW TO APPLY

To apply please submit your resume to tyler.wittwer@penmac.com or apply online at www.ercstaffing.com.

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