Order Fulfillment Coordinator is a multifaceted position. Duties related to Order Fulfillment are fully the responsibility of this position, while also providing support to the High Peaks Information Center (HPIC) visitors and staff. The primary functions of the Order Fulfillment Coordinator are to handle ADK’s webstore and commercial account fulfillment needs.

The Order Fulfillment Coordinator is also responsible for interacting with guests and carrying out front-of-house duties at the HPIC, such as POS transactions, greeting guests and providing area information, answering phone calls, and restocking the sales floor.

Throughout the season, staff at the HPIC are responsible for interacting directly with the high volume of visitors to the Heart Lake Program Center, providing accurate information on trails, conditions, and local regulations. They encourage responsible recreation practices, rent equipment, assist with retail sales, keep the facilities clean, and talk about how ADK helps to protect the Adirondacks through education and stewardship.