Apply through the Texas Centralized Accounting and Payroll/Personnel System (CAPPS).
Link to CAPPS posting: 
https://capps.taleo.net/careersection/802/jobdetail.ftl?job=00055388&tz=GMT-06%3A00&tzname=America%2FChicago

HIRING CONTACT: Richard Heilbrun, (210) 307-0413, Email: Richard.Heilbrun@tpwd.texas.gov

PHYSICAL WORK ADDRESS: Wildlife Conservation Program, 4200 Smith School Rd, Austin, TX 78744

GENERAL DESCRIPTION:

Under the direction of the Wildlife Conservation Program Director, this position is responsible for oversight and administration of a group of permit programs within the Wildlife Conservation Program (including but not limited to Wildlife Rehabilitation, Falconry, Scientific Research Permit, Educational Display permit, Zoological permits, etc.). This position coordinates the receiving, reviewing and processing of license and permit applications. Functions as frontline contact with partner agencies and the general and regulated public to assist with permit regulation and compliance.  Works with Law Enforcement and other permitting agencies to provide technical assistance and monitor compliance with permit program requirements and regulations. Makes recommendations for and develops program administrative policy and procedures to ensure program efficiency. Suggests changes to program website and updates and resolves technical problems. May travel to attend meetings, perform inspections and/or to follow up on complaints and compliance of permittees. Performs additional duties as assigned.  This position complies with all Agency, Division and Branch rules, regulations and procedures. 

NOTE: Applicants that qualify as an LPS III will perform highly complex licensing and permitting work including reviewing permit applications and issuing wildlife permits; creating compliance documents; querying data from databases; compiling complex information; making policy or programmatic interpretation recommendations; presenting permitting rules and regulations to regulated and general public; and ensuring compliance with applicable policies, codes, and statutes; Classification as an LPS III provides the opportunity for significant involvement in program development for the permit programs they administer, in addition to administrative duties.

Qualifications

MINIMUM QUALIFICATIONS:

Education:

Graduation from an accredited college or university with a Bachelor’s degree.

Experience:

LPS II: None

LPS III: Two years of experience with data entry, customer service and administrative procedures within the Wildlife Permitting Program.

Licensure:       

Must possess or be able to obtain, within 30 days of employment, a valid State driver’s license.

PREFERRED QUALIFICATIONS:

Education:      

Graduation from an accredited college or university with a Bachelor’s degree in ecology, wildlife, fisheries or marine science, or closely related natural resources field.

Experience:

Familiarity or experience with natural resource related projects. 

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of applicable policies, administrative codes, and statutes.

Knowledge of administrative practices and procedures.

Knowledge of native Texas wildlife.

Skill in using MS Word, Excel and Outlook.

Skill in effective verbal and written communication.

Skill in effective interaction with staff at all levels of the department and other State agencies and organizations.

Skill in providing quality customer service in a courteous and professional manner.

Skill in complex data entry and maintaining hard copy and electronic files.

Skill in viewing and tracking information in a complex database.

Skill in identifying, researching and compiling information.

Skill in problem solving.

Skill in managing several projects simultaneously.

Skill in training others.

LPS III: Skills required for LPS II plus:

Skill in querying data from online and internal databases.

Skill in communicating complex information to regulated and general public and law enforcement personnel.

Ability to work as a member of a team.

Ability to work independently with limited supervision.

Ability to identify errors associated with complex data.

Ability to comprehend and interpret wildlife regulations and accurately convey the information.

Ability to accurately handle cash and account for revenue collected.

Ability to plan, organize and accomplish work assignments and tasks effectively.

Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities.

Ability to handle and prioritize high call volumes and manage difficult customers or situations.

Ability to conduct work activities in accordance with TPWD safety program.

Ability to learn advanced functions in MS Excel including the development of pivot tables and lookup tables.

LPS III: Abilities required for LPS II plus:

Ability to supervise the work of others.

Ability to interpret applicable laws, rules, regulations, policies and procedures.

Ability to give outreach presentations.

WORKING CONDITIONS:

Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday.

Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary.

May be required to operate a State vehicle.

Required to travel up to 10% with possible overnight stays.

Required to conform to dress and grooming standards, work rules and safety procedures. 

Required to follow non-smoking policy in all state buildings and vehicles.

TPWD IS AN EQUAL OPPORTUNITY EMPLOYER