Baha Mar’s Avian Manager serves as a working manager for all avian areas across the resort, collaborating with the Director of Wildlife Programs, other Managers in the department, Aviculture staff and all Wildlife associates. This position manages the day to day operations and staff in the avian areas to create a Beach Sanctuary experience that will leave a lasting impression on guests.

What you will also have already accomplished:

• College degree in Zoology or related field, or commensurate experience.
• 7+ years experience working in the care and husbandry of exotic birds, specifically flamingos, at an accredited animal facility or in a professional environment.
• 2+ years supervisory experience, including oversight of an animal program and leading a team of professional staff.
• Wide knowledge of biology, ecology, behavior and captive requirements of flamingos and other avian species.
• Bird habitat maintenance, food preparation & nutrition, and observation and record keeping skills required.
• Practical application and knowledge of avian science, flamingo and other bird care and propagation, bird husbandry skills, staff training, and animal training & enrichment skills required.
• Staff training and daily scheduling of staff and animals.
• Collection planning and knowledge of animal acquisition and permit requirements.
• Professional presentation and communication skills including dynamic guest interaction techniques.
• Ability to take initiative and organize multiple tasks, problem solve and teach others.
• Basic computer skills required

Description of Responsibilities

Baha Mar’s Avian Manager, in conjunction with other departmental management, will be responsible for the care, propagation and training of the bird collections at Baha Mar and related facilities to create Wildlife experiences that will leave a lasting impression on guests.

Responsibilities will include, but are not limited to:

• Function as a team player, showing trust and mutual respect for all members on the team. Uphold the highest standards of courtesy and conduct which exceeds expectations.
• Demonstrate knowledge of animal care, including diet requirements, habitat needs, scientific nomenclature, natural history, and compatibilities of the birds in your care.
• Develop and maintain all aspects of the avian husbandry, breeding programs and standard operating procedures manuals.
• Clean and repair exhibits and make any necessary and recommended improvements. Ensure that all animal areas are clean and all systems are functioning properly.
• Maintain displays and exhibits that are aesthetically pleasing and healthy for the animals living in them, ensuring that all animals receive the best care in a proper environment for the species.
• Respond to all animal and operational emergencies as needed.
• Assist with the capture and restraint of animals, for enclosure movement, veterinary examination or import/export from the collection, while minimizing stress and ensuring the maximum amount of information is collected during each event.
• Monitor the animals carefully for behavioral, reproductive and medical problems and ensure prompt action is taken to alleviate them.
• Provide treatment of sick or injured animals as directed by Curator or veterinary staff.
• Provide additional animal care as necessary, beyond the normal routine, to incubate eggs, hand-rear young and attend sick animals.
• Manage the reproduction of the animals according to the species management plan by identifying collection needs. Plan the long term viability of the collection and assist in acquiring the needed animals and associated permits.
• Make observations and maintain accurate records of all animal behavior, physiology and breeding.
• Implement and apply behavioral enrichment and animal training techniques to improve the health and welfare of the animal collection, and to meet program needs.
• Teach staff proper implementation of environmental enrichment and animal training techniques. Approve enrichment items and training plans.
• Stay current on avian care trends.
• Schedule and supervise FT Avian staff and on-callers. Assist in managing payroll for Avian teams.
• Oversee Avian staff development and learning opportunities. Serve as a mentor and a role model for animal care team members.
• Train Avian staff on presenting animal encounters and guest interactions.
• Schedule and execute guest interactions with animals in the collection. Lead guests on tours and provide educational opportunities.
• Suggest new techniques for maximum guest satisfaction at minimum operating costs.
• Assist Curatorial staff in budget creation and month to month management.
• Act as a spokesperson for the resort representing the Baha Mar Beach Sanctuary experiences.
• Provide dynamic services to ensure guests are “wowed” by Baha Mar’s Animal exhibits.
• Maintain open communication between all members of the staff.
• Must be capable of open communication between management and all members of internal and external departments.
• Must me flexible, cooperative, and able to adapt easily to shifting priorities and work schedules.
• Awareness of daily priorities and changes as they relate to animal or department needs and responsibilities.
• Total compliance with Baha Mar’s standards of operation.
• Perform other duties as assigned.

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