The National Association of Conservation Districts (NACD) seeks a Director of Membership Engagement to lead analysis, planning, and coordination of NACD’s membership engagement and service delivery efforts. The Director works with conservation districts, state associations, and NACD leadership to assess district capacity, identify member needs, and develop services that strengthen member value and organizational resilience. This role provides analysis and recommendations that inform NACD’s membership programs, engagement strategies, and long-term sustainability.

Duties and Responsibilities

Member Services and Program Development

• Analyzes NACD’s member services and identifies opportunities to strengthen service delivery and member value.
• Leads assessment of conservation district capacity to inform NACD leadership decisions related to membership services and program development.
• Contributes to NACD strategic planning efforts related to membership engagement, district capacity building, and service delivery.
• Works closely with the Finance and Operations Team to ensure quality and timely data, billings, and troubleshooting of member issues

Financial and Sustainability Analysis

• Conducts research and analysis to support development of sustainable service and funding models.
• Identifies and evaluates potential revenue sources that enhance member services and organizational sustainability.
• Prepares analyses and recommendations to assist NACD leadership in evaluating program sustainability and resource allocation.

Member and Stakeholder Engagement

• Maintains working relationships with conservation districts, state associations, and partner organizations to understand member priorities and operational needs.
• Facilitates communication with members to gather input and ensure NACD services address conservation district needs.
• Responds to member inquiries related to programs, services, and organizational initiatives.

NACD Membership Support

• Supports NACD membership engagement activities and coordination with districts and state associations.
• Assists with development of member communications and materials describing NACD programs, services, and resources.
• Supports planning and execution of NACD conferences, meetings, and member engagement activities.

Other Duties

• Performs other duties as assigned that advance NACD’s mission and strategic objectives.

Required Skills and Qualifications

• Bachelor’s degree required; advanced coursework in nonprofit management, public administration, or a related field preferred.
• At least 7 years of professional experience in program development, membership services, nonprofit management, or related work.
• Strong analytical, writing, development, and communication skills.
• Experience working with stakeholder groups, membership organizations, or public-sector partners; experience with conservation districts preferred.
• Ability to manage multiple projects and deadlines in a collaborative environment.
• Strong organizational and relationship-management skills.
• Willingness to travel as required.

Location: This position can be based in NACD’s Washington, DC headquarters or a telework/remote position and reports directly to the Chief Executive Officer.