The Director of Operations is responsible for the day-to-day operation of the organization and its programs. This position participates in policymaking, strategy planning for program development, and policy and strategic plan implementation with the Executive Director and Board of Directors.

Major Duties and Responsibilities

• Assists staff with day-to-day program plans, meetings, and to administer program services offered by the organization.
• Coordinates program offerings, implementation, assessment and evaluation with organization staff to meet the needs of the community.
• Coordinates with Strategic Initiatives Director:

* To maintain and update the metric system for data analysis

* To maintain technology systems.

* To measure, analyze performance and make recommendations to enhance services offered.

* Report strengths and deficiencies in programs to the Executive Director.

* To promote community awareness for organizational programs and services through social media, podcasts, marketing agencies, and website updates.

• Assists with Education Coordinator to collaborate in the community, school districts, home schools, private schools for program awareness.
• Assists with grant writing and works with the Executive Director building donor relationships.
• Provides regular program analysis to the Board of Directors.