IT Senior Business Analyst - Constituent Engagement Systems

The Nature Conservancy

Arlington, Virginia

Job Type Permanent
Salary Details Competitive

About Us

Since 1951, The Nature Conservancy has been doing work you can believe in protecting the lands and waters that all life depends on. As a science-based organization, we create innovative, on-the-ground solutions to our world’s toughest challenges so that we can create a world in which people and nature thrive.

We’re rooted in our Mission and guided by our Values, which includes a Commitment to Diversity and Respect for People, Communities, and Cultures. We know we’ll only achieve our Mission by hiring and engaging a diverse workforce that reflects the communities in which we work. Whether it’s career development, work/life balance, or a rewarding mission, there’s lots of reasons to love life #insideTNC. Our goal is to cultivate an inclusive work environment so that all of our colleagues around the globe feel a sense of belonging, and that their unique contributions to our mission are valued.


Arlington, VA preferred. Location is flexible within the U.S.

Position Summary

The Senior Business Analyst analyzes, tests, and evaluates mid-level systems, products, services, operations, and business needs to optimize organizational efficiency. They gather and document requirements, define scope and objectives, and formulate systems to achieve overall business strategies. They help formulate business cases and work with other IT teams to prioritize deliverables and negotiate on product functionalities. They perform IT analyst activities and make recommendations in areas that require a medium to high level of systems competency. They may ensure the reliability, availability, performance, and recoverability of systems. They work laterally with other IT staff to identify and leverage solutions across business units. They may lead mid-level projects and advise other IT analysts. They may be responsible for project or task management and issues related to implementing and establishing IT standards and procedures.

Minimum Qualifications

  • Bachelor’s degree in a relevant discipline or combined equivalent of education and experience.
  • 5 years of experience as a business analyst or other professional in IT or a related field.
  • Experience in defining and documenting systems requirements.
  • Experience in communicating effectively with internal and external audiences.

Desired Qualifications

  • Experience with business relationship management.
  • Experience with fundraising and/or exposure to Marketing, Membership or Development/Philanthropy processes and systems.
  • Specific experience with Constituent/Customer Relationship Management, Content Management or other relevant tools considered a plus, particularly Adobe Experience Manager, Engaging Networks, Aprimo Digital Asset Management, SAS CI 360 or Blackbaud CRM.
  • Strong ability to analyze and model business processes and recommend solutions.
  • Experience with software development methodologies.
  • Demonstrated team-building skills.
  • Experience with the development and execution of test plans.
  • Excellent written and oral communication skills.
  • Excellent time management skills.
  • Exceptional customer service skills and dedication to successful customer outcomes.
  • Vendor management experience.
  • Ability and desire to mentor and train others.
  • Supervisory experience or experience managing a team of peer professionals.
  • Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.

To view the full position description and apply, please visit Applications will be reviewed in the order they’re received and the position will remain open until filled. If you experience technical issues, please refer to our applicant user guide or contact

The Nature Conservancy is an Equal Opportunity Employer. Women, minorities, people with disabilities and veterans are encouraged to apply. Please visit our career center for a full list of all our open positions globally – new positions are posted often!

When you apply, please indicate that you are responding to the posting on Conservation Job Board.