The Sales and Booking Coordinator will work with the sloop Captains, Education Director, and 
Administrative Sloop Liaison to develop and implement Clearwater’s seasonal sailing schedule. This role 
will focus on cultivating relationships with passenger groups, schools, nonprofits, municipalities, and 
community organizations along the Hudson River, to maximize bookings for educational sails, public 
programs, and private charters. The successful candidate will be a proactive communicator and natural 
relationship-builder with an aptitude for logistics and a passion for community engagement.

Responsibilities 
Sales and Outreach 
● Promote and sell onboard education sails and charters, proactively identifying and pursuing 
new prospects 
● Seek creative ways to maximize Sloop programming and occupancy 
● Maintain and expand relationships with returning schools, teachers, and group leaders to 
ensure consistent annual bookings 
● Be responsive to charter requests and encourage repeat charter experiences 
● Represent Clearwater at outreach events, tabling opportunities, and regional gatherings to 
generate interest in sailing programs 
Passenger Group Coordination 
● Manage incoming program inquiries and collect required booking information using FareHarbor 
● Prepare and process payments, contracts, invoices, waivers, and related documents 
● Maintain clear and professional communication with all program participants before, during, 
and after sail bookings 
● Ensure excellent customer service through timely and responsive communication via email and 
phone 
● Support dockside, winter, and onshore events 
Vessel and Operational Logistics  
● Collaborate with sloop Captains and Education Director to develop a feasible, mission-driven sail 
schedule 
● Initiate and maintain relationships with dockmasters, marinas, and municipal contacts along the 
Hudson River 
● Obtain permits, certificates of insurance, and any required authorizations for dock usage 
● Track and anticipate logistical needs related to tides, weather, dock access, and vessel 
movements. 
Marketing and Reporting  
● Maintain the public sail calendar and coordinate with the Communications Director to update 
website and promotional content 
● Compile sail income and participation data for internal reporting and grant purposes 
● Track inquiries and sales performance over time and identify trends or gaps 
● Support the development of print and digital outreach materials related to sailing programs. 
Desirable Experience and Qualifications  
● Strong interpersonal skills and friendly, persuasive communication style 
● Proven track record in sales, booking, or customer service 
● Highly organized and detail-oriented; able to manage many moving pieces at once 
● Proficient with digital tools and skilled in tracking data with software reporting and 
spreadsheets; experience with FareHarbor or other booking software 
● Ability to work independently and as part of a cross-functional team 
● Valid driver's license required 
● Experience with nonprofits, environmental education, or sailing is a strong plus 

Clearwater acknowledges that the construct of race disproportionally affects Black, Indigenous, and 
People of Color. Clearwater respects LGBTQIA+ people; we use language and actions that are respectful 
of all gender identities and sexual orientations. Clearwater celebrates and welcomes members of any 
race, color, religion, national origin, sex, sexual orientation or identity, physical or mental ability or age 
to apply.