WACD Plant Materials Center Sales and Marketing Rep.

The WACD Plant Materials Center is seeking an experienced Sales and Marketing Representative. The Sales and Marketing Representative will be responsible for overseeing, developing, and coordinating sales activities related to a wholesale nursery operation. The Sales and Marketing Representative reports to the Nursery Manager and the Financial Accounting and Human Resources Administrator.

Responsibilities

Sales:

• Process, input, and review all sales orders (and quotes) into Sage 50.
• Keep precise records in sales and inventory systems, quickly addressing any issues, and working with the team to guarantee seamless order fulfillment.
• Provide information to customers regarding order status, changes, and scheduling.
• Source plants from alternative nurseries for species that we have sold out of or do not currently provide – arrange for delivery and negotiate pricing.
• Provide support for year-end, harvest, and planting reports.

Customer Relations:

• Act as the first point of contact for customer questions and concerns, responding with professionalism and empathy.
• Maintain high customer satisfaction by building and establishing strong relationships with new and existing customers.

Marketing:

• Develop new business opportunities through proactive outreach, communication, and networking within the conservation community.
• Assist in the upkeep of the company database and ensure it is updated with new customer information.
• Analyze market trends and activities to identify growth and marketing opportunities.
• -on experience in developing, maintaining, and updating the company website.

Inventory:

• Responsible for conducting field inventory during the spring, summer and fall growing season. Tracking and management of all inventory (estimated and actual) for sales.
• Update inventory availability on a regular basis and post on website weekly.
• Once estimated field counts are complete, the data is entered into a spreadsheet to calculate size percentages and then entered into accounting software.

Job qualifications also include:

• The ideal candidate should possess excellent communication abilities and be capable of functioning effectively within a dynamic team setting, particularly during high-demand periods.
• Ability to perform independently, and as part of a team
• Excellent written and verbal communication skills, with the ability to interact at all levels of the organization and to provide excellent customer service.
• Focused on customer needs and oriented towards service, possessing a strong work ethic and effective time management abilities.
• Website development.
• Value-Added Skills:
• The previous list of tasks and qualifications aims to summarize and outline key requirements and responsibilities; nonetheless, it is not all-encompassing or constraining. Having the ability to communicate in Spanish, knowledge of native plants, and previous experience in a wholesale nursery is beneficial.

Workplace:
The Sales and Marketing Representative works on-site at the nursery. The nursery is in the Samish River Valley at 16564 Bradely Rd. Bow, WA 98232. The staff is a small, dedicated team. The position works both in the office and in the field. The working conditions are a blend between an office and outdoor environments.

Working Conditions: Capable of working outdoors for extended hours, sometimes in challenging weather conditions, traversing uneven surfaces, and frequently bending and kneeling. Able to lift up to 30 pounds.