Volunteer Coordinator

Carson City Parks, Recreation and Open Space

Carson City, Nevada

Job Type Permanent
Salary Details $42,229-$63,345
Required Experience 2 - 6 years
Carson City, NV

This is an full-time FLSA Exempt position with Carson City Parks, Recreation, and Open Space, located in Carson City, NV. Under general supervision, the employee coordinates and manages an ongoing volunteer program focused on stewardship of Carson City’s Parks and Open Space. Additionally, this position is responsible for assisting the Parks, Recreation & Open Space Department with website updates, social media posting and other community engagement activities.

Employees may choose between the following:
Employer-Paid PERS Retirement: $20.3029 - $30.4547 hourly / $42,229.98 - $63,345.88 annually
Employee/Employer-Paid PERS Retirement: $24.0954 - $36.1434 hourly / $50,118.38 - $75,178.22 annually 

This position is covered by the Carson City Employees Association. The current collective bargaining agreement outlines the generous benefits offered to Carson City employees: https://www.carson.org/home/showpublisheddocument/15581/637741283392970000

To learn more about the Nevada Public Employees' Retirement System (PERS), click here.

Please Note: Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application, or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment.

This class specification lists the major duties and requirements of the job and is not all- inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

  • Plans and coordinates the components and services of the Parks, Recreation & Open Space Department’s volunteer program, including daily oversight, scheduling, program development and promotion.
  • Recruits, interviews, and screens volunteers; refers potential volunteers to a specific unit or program area; and matches volunteers to departmental needs whenever possible.
  • Orients volunteers to the department or division to which assigned; provides information regarding policies, procedures, and regulations; conducts information or training sessions as required.
  • Ensures volunteers are trained and operating safely; coordinates with fellow staff to receive training to then relay to volunteers.
  • Provides ongoing support and guidance to volunteers; monitors and evaluates volunteers; and solicits and responds to volunteer feedback.
  • Plans, develops, and implements periodic activities, awards, and other methods for the recognition and incentive for volunteers.
  • Collaborates with other employees to provide volunteer program development, program promotion, interpretation, visitor information, and media development.
  • Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of the team.
  • Plans, organizes, and implements departmental outreach events to attract volunteers.
  • Tracks applications for volunteer assignments.
  • Recommends utilization of and organizes volunteers' activities to support Department community programs.
  • Maintains records of all Department community programs in a volunteer data
  • Prepares a variety of written reports and materials regarding volunteer program data; submits reports in a professional and timely manner, including incident reports.
  • Identifies, develops, implements, and evaluates operational objectives to meet Department program goals and objectives.
  • Conducts ongoing needs assessments and program evaluations by collecting data through various means to determine the success and effectiveness of current program components.
  • Develops communication strategies and techniques including news releases, advisories and bulletins, proclamations, brochures, newsletters, videos, and presentations for newspapers, magazines, websites, and social media designed to inform the public of the roles, resources, and activities of the City; gains public input and support for volunteer programs and activities; communicates City vision, mission, strategies, plans, and expectations.
  • Provides photographic, video, and other services as required.
  • Develops, maintains, and monitors the department’s website and social media strategy/content; responds to community feedback/questions regarding information posted on the website and social media sites.
  • Serves as a resource person for the department in making presentations to the City, non-profit, service and business organizations regarding the volunteer program.
  • Represents the City at various advisory boards, committees, and commissions.
  • Participates in public information meetings, responds to written and telephone inquiries from the public on issues and questions associated with assigned duties.
  • Demonstrates courteous and cooperative behavior when interacting with elected officials, public and City staff; acts in a manner that promotes a harmonious and effective workplace environment.
  • Represents the City with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
  • Organizes own work, sets priorities, and meets critical deadlines.
  • Will be required to work outside normal business hours, such as evenings and weekends, and work extended hours to accomplish requirements of the position.
  • Assist Senior Natural Resource Specialist and other staff with field work not related to volunteer program, as needed.
  • Plans, executes and oversees volunteer activities and events in outdoor, natural settings such as restoration and weed removal, trail maintenance, trash clean-up, etc.
  • Assists with volunteer coordination and community donations in the event of city-declared emergencies.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience:
High school diploma or equivalent; AND three (3) years of professional experience in program administration or a field closely related to the work; OR an equivalent combination of education, training and experience as determined by Human Resources


  • Valid driver’s license
  • Mandated Reporting for Child Abuse and Neglect (upon hire)

Required Knowledge and Skills
Knowledge of:

  • Principles and procedures for planning, developing, implementing and evaluating volunteer programs.
  • Methods of recruiting and interviewing volunteers.
  • Techniques of volunteer recognition.
  • Natural and cultural history, land stewardship, leave no trace concepts.
  • City and department facilities, programs, operations, and administrative procedures.
  • Goals, objectives, functions, protocol, staffing, and activity guidelines for the respective assigned program.
  • Principles and practices of social media.
  • Graphic design and printing techniques and materials, including slides and video production.
  • Research techniques, data collection, analysis, and report preparation.
  • Methods and practices for planning, developing, and presenting public information programs, oral presentations, education, and outreach.
  • Principles and practices of record keeping.
  • Standard office practices and procedures, including filing and the operation of standard office equipment.
  • Business letter writing and the standard format for typed materials.
  • Correct business English, including spelling, grammar, and punctuation.
  • Computer applications related to the work, including Microsoft Word, PowerPoint, and Excel software programs.
  • Techniques for communicating with a variety of individuals from various socio- economic, ethnic, and cultural backgrounds, in person and over the telephone.
  • Basic techniques in training diverse ages and abilities.
  • Local natural resources issues and concerns.

Skill in:

  • Planning and implementing effective programs for the utilization of volunteers.
  • Planning, organizing, directing, reviewing, and evaluating the work of volunteers.
  • Developing effective programs for recruiting and recognizing the work of volunteers.
  • Managing volunteers, including directing work and ensuring safety protocols.
  • Producing effective written and graphic materials for a variety of informational and educational uses.
  • Effectively utilizing social media.
  • Establishing and maintaining effective working relationships with those contacted in the course of the work.
  • Using initiative and independent judgment within established procedural guidelines.
  • Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
  • Dealing successfully with the public, in person and over the telephone; making effective oral presentations to large and small groups.
  • Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.
  • Establishing and maintaining effective work relationships with advisory boards, agencies, elected officials, staff, coworkers, contractors, and the public.

Under General Supervision - Incumbents at this level are given assignments and objectives that are governed by specifically outlined work methods and a sequence of steps, which are explained in general terms. The responsibility for achieving the work objectives, however, rests with a superior. Immediate supervision is not consistent, but checks are integrated into work processes and/or reviews are frequent enough to ensure compliance with instructions.
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in a typical office setting, use standard office equipment and stamina to sit for extended periods of time; agility to traverse rough and uneven terrain in all weather conditions for property and project inspections for an extended period of time; stepping up and down from vehicles and stairs; safely operating vehicles; strength to lift and carry up to 50 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone; exposure to traffic conditions and external environment in execution of field duties and traveling to project and office locations.


Interested applicants can apply at https://www.governmentjobs.com/careers/carsoncity/jobs/4256571/volunteer-coordinator 

When you apply, please indicate that you are responding to the posting on Conservation Job Board.

Category Admin & Leadership, General / Stewardship
Tags Outreach