Position Overview

Join Yampatika and U.S. Forest Service in providing the public with information and resources to help them navigate, recreate and responsibly use the resources of the Medicine Bow - Routt National Forest. This seasonal position will be the first point of contact for outdoor enthusiasts, providing both the retail products and the expert knowledge they need for a safe, educational, and memorable forest experience. 

Core Responsibilities

• Visitor Information & Safety:
• Research and deliver up-to-date reports on trail conditions, road closures, and seasonal hazards across the forest.
• Educate the public on Leave No Trace principles, local recreation regulations, and opportunities for recreation on forest lands. 
• Explain the nuances of various Interagency Passes and process forest product permits.
• Retail Operations:
• Serve as a certified U.S. Forest Service collections officer and sell U.S. Forest Service permits and goods
• Manage the Nature Store front desk, including opening/closing, merchandising, and inventory restocking.
• Accurately process sales of U.S. Forest Service permits and maps and Yampatika maps, guides, and educational materials using a computerized Point-of-Sale (POS) system.
• Administrative Support:
• Answer high-volume phone lines and manage general email inquiries.
• Input visitor statistics and maintain organized records for both the Forest Service and Yampatika. 
• Basic website editing for the U.S. Forest Service. 
• Complete administrative tasks for Yampatika and U.S. Forest Service staff as available. 

Required Skills & Qualifications

• Software Proficiency: Ability to learn and operate retail POS software and basic Microsoft Office (Excel, Word, Outlook) for daily reporting and communication.
• Availability: Must be able to work a minimum every Monday and Friday. Additional flexible hours are available between May and December. There is the potential to make this a part-time position for a shorter season. 
• Communication: Exceptional verbal skills to translate complex forest data into easy-to-understand advice for visitors.
• Local Knowledge: A strong interest in or existing knowledge of the Medicine Bow - Routt National Forest landscape, resources, and trails is highly preferred. 
• Retail Sales Experience: Experience leading retail sales transactions, processing credit card transactions, handling cash, managing inventory and basic accounting are preferred. 
• Physical Requirements: The work requires standing, walking, stooping, reaching, occasional lifting and carrying of small packages, etc.

Yampatika is an equal opportunity employer. In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability.